THANK YOU FOR VISITING OUR TRADEPORTAL. BELOW YOU’LL FIND OUR TERMS AND CONDITIONS OF PURCHASE.
1. OUR DETAILS : This website is the official online shopping portal for the Scandinavian design tribe NNON.
2. PRICING AND AVAILABILITY: All prices on the website are stated in DKK including VAT, and prices apply at the time of purchase. We list product availability on the individual product page. Occasionally, a product may be sold out at the time of purchase. Dispatch times are estimates
3. AGREEMENT: When you place an order with NNON’s webshop, you agree to enter into an agreement with us. Once your order has been received, we will send you a receipt by email confirming your order, which is an automatic acknowledgement of receipt of your order. Please note that your offer to purchase these items is not legally accepted until we send you an order confirmation by email. As soon as your order is dispatched from NNON’s Webshop you will receive an invoice by email stating time of dispatch and withdrawal of payment. We recommend that you print and keep all correspondence from us relating to your order.
4. DELIVERY OF YOUR PARCEL: From the point at which you place an order at NNON’s webshop, your parcel is packed and dispatched from one of our reseller”s within 1-3 working days. Parcels are sent through Post Danmark or GLS and will be delivered to the informed address. If sent by Post Danmark you parcel will be delivered to the nearest postoffice within 2-5 working days. We delivery directly to business adresses, if you choose it as the delivery address. If sent by GLS the courier will deliver the package to your address, according to GLS delivery terms. Tracking number will be forwarded to you upon request. If your goods are damaged during the transportation, NNON is liable. Please contact NNON by phone or email for a solution to the problem. NNON will refund the cost of returning the parcel.
5. PAYMENT : We currently accept these forms of payment: VISA, VISA Electron, Mastercard, Maestro, American Express, Paypal and JCB. Payment will not be deducted from your account until the time of dispatch. All prices shown on the website include 25% VAT.
6. SECURITY : NNON has a partnership with QuickPay. Neither NNON’s webshop nor others have the opportunity to see your information. When you are asked to register your payment information, credit card number, validity date, etc.you enter the “secure area”. In the secure area information is encrypted. The card is controlled for validity and as soon as an approval of the credit card is in place you will receive an automatic receipt.
7. RETURN OF GOODS PURCHASED: If received goods do not meet your expectations, you can return the goods within 14 days. When you return goods to us, you will be required to pay for return postage unless we have made an error in connection with your purchase. Please return goods to us in their original condition and packaging. Refunds take place within 10 days from receiving the returned goods. Please fill out the return formular forwarded together with the product. Please wait for our customer service to confirm the request before returning. Thank you
8. RIGHT OF COMPLAINT : According to the Danish Sale of Goods Act you have a right of complaint within a 24 month period from the day you receive your goods purchased from www.nnon.dk . This means that you may be eligible for a repair, replacement, refund or price deduction if your purchase has a defect and that the defect existed at the time of delivery. The defect must not be caused by improper use of the goods or other harmful behavior. You must make your claim within a reasonable period after becoming aware of the defect. If your claim is justified, we will also refund your documented shipping costs when you returned the goods. If you wish to make a claim according to your right of complaint, please contact customer service at firstname.lastname@example.org
9. PERSONAL INFORMATION AND DATA PROTECTION: In order to shop on NNON’s webshop, we require the following information from you: * Name * Address * Telephone number * Email address We are committed to protect your privacy and security as user of NNON’s webshop . All information that is provided by the customer while shopping at our website is only used to ensure an easy and convenient shopping experience. Information is treated in strict compliance with all applicable data protection rules laid down by consumer legislation. No data that identifies the individual is passed on to any third party. The only statistics that are collected relate to site traffic and commercial information, which is shared with third parties for the purpose of improving your experience on NNON’s webshop.
10. COPYRIGHT: All content provided on this website, including pictures, text, graphics, logos and software is the property of NNON or its partners and is protected by international copyright and database right laws. You may not extract data using any data mining, robots or similar data gathering and extraction tools from NNON.DK without prior written consent from NNON ApS.
11. DISCLAIMER: To the fullest extent possible we provides accurate content on this website. Occasionally there may be price changes, sold out goods and unintentional errors on the website. We reserve the right not to be liable for errors or changes incurred in this respect. Unless otherwise stated, no employee, affiliate or representative of NNON is liable for damages arising from the use of this website or the products and services sold on this website.
12. APPLICABLE LAW AND JURISDICTION : The terms and conditions of this contract are in accordance with Danish law. All disputes will be settled in respect to Danish legislation. Conditions have been drafted December, 2013.
13. NNON’s customer service can be reached at email@example.com. When receiving your e-mail we’ll get back to you within 24 hours.
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